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Narváez Alarcón, C. A. ., & Garnica Gaitán, G. A. (2019). Graphic interfaces and graphic components design guidelines for augmentative and alternative communication systems. Kepes, 16(20), 345–375. https://doi.org/10.17151/kepes.2019.16.20.13
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Abstract
People with language production disabilities must challenge different situations in which they depend on others to share their feelings and necessities. Augmentative and Alternative Communication (AAC) systems had emerged as an alternative to give the possibility of sharing information using graphic content selection. Some problems this kind of systems have are the low user interfaces usability levels, the nonuse of context and the lack of language-related pictograms. In this paper, a set of factors to be taken into account at the AAC systems interface design process are presented. This work also shows the evaluation of graphic content designed specifically for the context of users with aphasia, an impairment characterized by the loss of capabilities to understand and produce writing or speech. Test results showed that besides the modification of position, size, and color factors it’s necessary to include relevant images according to the user’s context facilitating the production of the message. The proposal results can be used by AAC systems developers as a guide to the development of interfaces that enhance the sentences creation process.
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References
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Quesenbery, W. (2004). Balancing the 5Es of Usability. Cutter IT Journal, vol. 17, 4-11.
Hernández, S. S., Mancilla, D., Medina, J. M., & Iregui, M. (2014). Usercentric Recommendation Model for AAC based on Multi-criteria Planning. International Conference on Advances in Human-oriented and Personalized Mechanisms, Technologies and Services. ISBN: 978-1-61208-369-8.
Sastoque, S., Narváez, C. y Garnica, G. (2016). Metodología para la construcción de Interfaces Gráficas Centradas en el Usuario. Nuevas Ideas en Informática Educativa, vol. 12, 314-324. ISBN: 978-956-19-0989-2.
Saturno, C., Ramirez, A., Conte, M., Farhat, M., y Piucco, E. (2015). An augmentative and alternative communication tool for children and adolescents with cerebral palsy. Behaviour & Information Technology, vol. 34, 632-645. DOI: https://10.1080/0144929X.2015.1019567.
Seffah, A., Donyaee, M., Kline, R. y Padda, H. (2006). Usability measurement and metrics: A consolidated model. Software Quality Journal, vol. 14, 159-178. DOI: https://10.1007/s11219-006-7600-8.
Stent, A. & Bangalore, S., Natural language generation in interactive systems. Cambridge University Press, 2014. DOI: https://10.1007/CBO9780511844492.
The State of Queensland, Complex communication needs (2018). Retrieved from https://www.qld.gov.au/__data/assets/pdf_file/0022/58540/complexcommunication-needs.pdf
Van, E. and Alant, E. (2004). Associations with Minspeak™ icons. Journal of communication disorders, vol. 37, 255-274. DOI: https://10.1016/j.jcomdis.2003.10.002.
Al Mahmud, A. and Martens, J. (2016). Social networking through email: studying email usage patterns of persons with aphasia. Aphasiology, vol. 30, 186-210.
Babic, J., Slivar, I., Car, Z. and Podobnik, V. (2015). Prototype-driven software development process for augmentative and alternative communication applications. 13th International Conference on Telecommunications (ConTEL). DOI: https://10.1109/ConTEL.2015.7231204.
Belani, H. (2012, June). Towards a usability requirements taxonomy for mobile AAC services. Proceedings of the First International Workshop on Usability and Accessibility Focused Requirements Engineering (pp. 36-39). IEEE Press. DOI: https://10.1109/usare.2012.6226789.
Blake, M. (2000). Examining perceptions of graphic symbols across cultures: Preliminary study of the impact of culture/ethnicity. Augmentative and Alternative Communication, vol. 16, 180-185). DOI: https://10.1080/07434610012331279034.
Davidson, B., Howe, T., Worrall, L., Hickson, L., and Togher, L. (2008). Social participation for older people with aphasia: The impact of communication disability on friendships. Topics in stroke rehabilitation, vol. 15, 325-340. DOI: https://10.1310/tsr1504-325.
Dumas, J. (2002, January). User-based evaluations. In The human-computer interaction handbook (pp. 1093-1117). L. Erlbaum Associates Inc. ISBN: 0- 8058-3838-4.
Higginbotham, D. and Bedrosian, J. (1995). Subject selection in AAC research: Decision points. Augmentative and Alternative Communication, vol. 11, 11-13. DOI: https://10.1080/07434619512331277099.
Hillis, A. (2007). Aphasia progress in the last quarter of a century. Neurology, vol. 69, 200-213. DOI: https://10.1212/01.wnl.0000265600.69385.6f.
Hornero, G., Conde, D., Quílez, M., Domingo, S., Rodríguez, M., Romero, B. and Casas, O. (2015). A wireless augmentative and alternative communication system for people with speech disabilities., IEEE Access, vol. 3, 1288-1297. DOI: https://10.1109/access.2015.2466110.
International Organization for Standardization. (2018). Ergonomics of humansystem interaction — Part 11: Usability: Definitions and concepts (ISO 9241- 11:2018). Recuperado de https://www.iso.org/obp/ui/#iso:std:iso:9241:-11:ed-2:v1:en.
Keskinen, T., Heimonen, T., Turunen, M. Rajaniemi, J. and Kauppinen, S. (2012). SymbolChat: A flexible picture-based communication platform for users with intellectual disabilities. Interacting with Computers, vol. 24, 374-386. DOI: https://10.1016/j.intcom.2012.06.003.
Lam, J. & Wodchis, W. (2010). The relationship of 60 disease diagnoses and 15 conditions to preference-based health-related quality of life in Ontario hospital-based long-term care residents. Medical care, 48, 380-387. DOI: https://10.1097/MLR.0b013e3181ca2647.
Light, J., & McNaughton, D. (2012). The Changing Face of Augmentative and Alternative Communication: Past, Present, and Future Challenges. Augmentative and Alternative Communication, 28, 197-204. DOI: https://10.3109/07434618.2012.737024.
Salminen, A., Petrie, H. and Ryan, S. (2004). Impact of computer augmented communication on the daily lives of speech-impaired children. Part I: Daily communication and activities., Technology and Disability, vol. 16, 157- 167. DOI: https://10.3233/tad-2004-16306.
Chan, R. (2014). Cloud augmentative and alternative communication for people with complex communication needs. Global Communications Conference (GLOBECOM) (2727-2732). IEEE. DOI: https://10.1109/glocom.2014.7037220.
Mancilla, D., Sastoque, S., & Iregui, M. (2015, January). Towards ontology personalization to enrich social conversations on AAC systems. In 10th International Symposium on Medical Information Processing and Analysis (Vol. 9287, p. 92870Z). International Society for Optics and Photonics. DOI: https://10.1117/12.2073865.
Mancilla, D., Sastoque, S., Mendoza, J. and Iregui, M. (2013). Conceptualizing a daily activities ontology for an augmentative and alternative communication system. 5th Latin American Conference on Networked and Electronic Media (LACNEM-2013). Universidad Nacional de Colombia-Sede Manizales. DOI: https://10.1117/12.2073865.
Narváez, C. Sastoque, S. and Iregui, M. (2015). Spanish language generation engine to enhance the syntactic quality of AAC systems. 11th International Symposium on Medical Information Processing and Analysis (SIPAIM 2015). DOI: https://10.1117/12.2211435
Quesenbery, W. (2004). Balancing the 5Es of Usability. Cutter IT Journal, vol. 17, 4-11.
Hernández, S. S., Mancilla, D., Medina, J. M., & Iregui, M. (2014). Usercentric Recommendation Model for AAC based on Multi-criteria Planning. International Conference on Advances in Human-oriented and Personalized Mechanisms, Technologies and Services. ISBN: 978-1-61208-369-8.
Sastoque, S., Narváez, C. y Garnica, G. (2016). Metodología para la construcción de Interfaces Gráficas Centradas en el Usuario. Nuevas Ideas en Informática Educativa, vol. 12, 314-324. ISBN: 978-956-19-0989-2.
Saturno, C., Ramirez, A., Conte, M., Farhat, M., y Piucco, E. (2015). An augmentative and alternative communication tool for children and adolescents with cerebral palsy. Behaviour & Information Technology, vol. 34, 632-645. DOI: https://10.1080/0144929X.2015.1019567.
Seffah, A., Donyaee, M., Kline, R. y Padda, H. (2006). Usability measurement and metrics: A consolidated model. Software Quality Journal, vol. 14, 159-178. DOI: https://10.1007/s11219-006-7600-8.
Stent, A. & Bangalore, S., Natural language generation in interactive systems. Cambridge University Press, 2014. DOI: https://10.1007/CBO9780511844492.
The State of Queensland, Complex communication needs (2018). Retrieved from https://www.qld.gov.au/__data/assets/pdf_file/0022/58540/complexcommunication-needs.pdf
Van, E. and Alant, E. (2004). Associations with Minspeak™ icons. Journal of communication disorders, vol. 37, 255-274. DOI: https://10.1016/j.jcomdis.2003.10.002.
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